Some people claim that you can’t always get what you want. Well, these people have obviously never been a customer of Decore-ative Specialties! Not only do our customers get everything they would expect from an experienced custom cabinet manufacturer, they also receive services that they probably hadn’t even thought about.
WE OFFER SUPERB CUSTOMER SERVICE
First and foremost, Decore-ative Specialties customers can expect to receive incredible customer service every time they call for a quote or place an order. We, at Decore-ative Specialties, know that it is because of our customers that we’ve been as successful as we have been over the years. Since it is very important to us that our customers are always happy and satisfied with our services, we have a very knowledgeable, friendly and experienced customer service department waiting to give them their undivided attention.
One of the benefits offered by Decore-ative Specialties is the ability to place an order on the phone. Our customer service representatives are always happy to walk customers carefully through the ordering process and help them choose from our vast product lines of high quality cabinet doors, drawer boxes, deco-form accessories, hardwood and wood accessories. We will not place an order until we have verified that everything on it is exactly what the customer is expecting and that he is completely comfortable and confident with the accuracy of each item and feature.
SECURE ONLINE ORDERING AND ACCOUNT MANAGEMENT
Clients who want to order online can simply register as a Decore-ative Specialties customer on www.decore.com and then request web access in the application. Once the application has been processed, customers will have the ability to order online and also manage their accounts. Decore-ative Specialties’ exclusive “Anytime Online Account Management” system allows customers to place orders, view their last five invoices or last five orders, ask technical questions, check the status of an order, and even import drawings from third-party software applications.
In addition, our customers will never have to worry about their information when placing orders with www.decore.com as we offer secure online ordering.
MULTIPLE ORDERING OPTIONS
ACCESS TO STREAMLINE
Decore-ative Specialties offers two exclusive programs to its customers, Streamline, that will not only make their jobs easier, but will also allow them to be more productive, as well as be more profitable.
Streamline is a user-friendly software design program that makes ordering our ready-to-assemble, frameless components and custom orders simpler. With Streamline, orders ship in six working days and are economically priced.
Factory-quality finishes that will protect and add beauty to your cabinets and drawer boxes. These finishes are available in six different collections and include clear and specialty finishes, as well as stains. Customers who prefer to let the natural beauty of their wood shine through will love our Natural Collection, while clients who are seeking a more artistic appearance will delight in the offerings available in our Elite and Premium collections.
STABILITY, REPUTATION AND HISTORY
Probably the most important thing that we have to offer to our clients is our experience. Decore-ative Specialties has been in the cabinet door manufacturing business since 1965 and enjoys an excellent reputation in the industry.
We are also able to offer an impressive variety of cabinet door and drawer box styles to our customers. Over the years, Decore-ative Specialties has added many new lines of products and styles, and we now have over 250 door styles from which to choose. We also have the ability to create custom-sized products out of any available wood species, RTF, laminates, as well as veneers. In addition, Decore-ative Specialties can manufacture for its customers almost any custom door design imaginable.
To facilitate ease of ordering, all of our color catalogs, which showcase our standard cabinet door styles, drawer boxes, deco-form accessories, hardware and wood accessories, are available online All of our customers also have access to our exclusive pricing catalog online, and we also provide a large national staff of on-call professional salespeople for our larger accounts.
2772 South Peck Road
Monrovia, California 91016
Decore-ative Specialties offers kitchen cabinet glazes and specialty finish options (In addition to standard coatings), which are applied by hand. The pressurized finish area also includes a bank of spray booths for handling oversize or unusual-shaped kitchen cabinets, the goal was to make it as easy as possible for our kitchen cabinet customers, so they didn’t have to buy kitchen cabinets from us and then go to an outside finisher. The expansion into kitchen cabinet finishing also brought added business from unexpected sources; in fact many of our kitchen cabinet finishing customers that had already made investments in their own finishing process were coming to us for service.
Decore-ative Specialties is Environmentally Friendly
Decore-ative Specialties installed an environmentally friendly, state-of-the-art Superfici clear UV and stain line, with reciprocating automatic spray guns and a material reclaim system. The kitchen cabinet finishing line is approximately 200 feet long and at full capacity, can run 1,500 kitchen cabinet pieces in one shift. In order to satisfy the growing number of requests for certified low-VOC products, Decore-ative Specialties offers the Pure Colors kitchen cabinet finishing program, which is SCS Indoor Advantage Gold certified and meets the requirements for LEED, BIFMA, CHPS and CA 01350 for use in schools, health care, residential and commercial interiors. Pure Colors are available for kitchen cabinets in six standard collections, including clears, stains and high-end glazes and specialty finishes; color matching is also available.